Login Account
Cart $0.00

Start typing to find products

Looking for something? Try searching by category, product name, or brand.

Home Accessories Repair Leasing Tech Support eShield+ Device Protection Trade In

Your cart is empty

Continue shopping
Step 1 of 4

Let’s find your eShield+ plan

Please enter your contact information to verify active protection.

Claimant Information

We use this info to verify your coverage. Your data is secure and protected.
Step 2 of 4

Identify Your Device

Enter your device IMEI, Serial Number, or policy ID.

Device Identification

Found in Settings > General > About or dial *#06# on phone.
Step 3 of 4

Select Issue Details

Tell us what needs to be repaired on your device.

Damage / Service Needed

Step 4 of 4

Review & Submit Claim

Please double check your details before submitting.

Confirmation Terms

By submitting this claim, you confirm that you are the authorized owner of the registered device and that all provided information is accurate.

Claim Successfully Submitted!

Thank you for reaching out. We have received your device claim.

What happens next?

Our support team is reviewing your device details and policy status. You will be contacted via email with further instructions and next steps shortly. Please check your inbox (and spam folder) for updates.

Claim Summary

Updates automatically as you complete each step.

Plan Status
Pending Info
Device ID / IMEI
Not entered yet
Issue
Not selected yet
Once submitted, you will receive updates via email and text.

What to Expect After You Submit

Claim Received

We receive your claim and information.

→

ID Verification

Our system verifies your device ID against your active plan.

→

Approval & Drop-off

Bring your device in for fast priority service.