Cancellation policy

Purchase Options Cancellation Policy — e Mobile Repair Service
Last Updated: August 31, 2026

At e Mobile Repair Service in Hinesville, Georgia, this Purchase Options Cancellation Policy governs all recurring billing, subscription plans (such as eShield+), and rent-to-own lease contracts (such as RTO MOBILE) purchased through our store.

1. eShield+ Protection Plan Cancellation
- Cooling-Off Period: You may cancel your eShield+ subscription within 7 days of initial enrollment for a full refund of your first payment, provided no repair claims have been filed.
- Monthly Subscriptions: After the initial 7 days, you may cancel your monthly recurring subscription at any time.
- Effective Date: Cancellation takes effect at the end of your current paid billing cycle. No partial or prorated refunds are issued for unused days within a billing month.

2. Lease-to-Own Agreements (RTO MOBILE)
- Contractual Terms: RTO MOBILE lease financing contracts are governed by the specific terms signed at the time of lease origination.
- Early Termination: You may terminate a lease contract early by returning the leased device in good working condition or exercising the early purchase option in your agreement. Initial activation and administrative fees are non-refundable.

3. Service Bookings & Tech Support
- Appointment Cancellations: Scheduled in-home or remote tech support sessions may be cancelled or rescheduled up to 24 hours prior to the service time without penalty. Late cancellations may incur a standard service call fee.

4. How to Request a Cancellation
To cancel a subscription or service plan, please contact us at emobilerepairservice@gmail.com