⚠️ 30-Day Claim Waiting Period: No repair claims or deductibles may be utilized within the first thirty (30) calendar days following initial plan activation or enrollment.
1. Plan Overview & Eligibility
The eShield+ Device Protection Plan provides comprehensive device coverage, repair discounts, priority servicing, and technical support across three distinct tiers: Basic, Plus, and Pro. Devices must undergo a physical diagnostic and functional inspection prior to plan approval.
2. Membership Benefits & Tiers Breakdown
| Benefit / Feature | Basic | Plus (Highlighted) | Pro |
|---|---|---|---|
| In-Home Tech Support (Hinesville, GA) | 10% | 20% | 25% |
| Accessory discount | 10% | 15% | 20% |
| Free diagnostics | ✓ | ✓ | ✓ |
| Priority service | ✓ | ✓ | ✓ |
| Screen protector benefit | — | ✓ | ✓ |
| Charging-port cleaning | — | ✓ | ✓ |
| Device cleaning & sanitize | — | — | ✓ |
| Family coverage option | — | — | ✓ |
| Screen Repair deductible | $59.99 | $49.99 (after 1 free replacement) |
Included |
| Battery Replacement deductible | $49.99 | $39.99 (after 1 free replacement) |
Included |
| Camera Lens Repair deductible | $29.99 | $19.99 (after 1 free replacement) |
Included |
| Charge Port Repair deductible | $29.99 | $19.99 | Included |
| Back Glass Repair deductible | $99.99 | $99.99 | $79.99 |
| Mobile data transfer assistance | $9.99 | ✓ | ✓ |
| Remote tech support | — | ✓ | ✓ |
| Same-day turnaround priority | — | — | ✓ |